FREE DELIVERY ON ALL PRODUCTS

0

Your Cart is Empty

FAQs

FREQUENTLY ASKED QUESTIONS

Originality of the product and where it is manufactured?

All Timepieces at Sveston are 100% original, designed in Hong Kong and comes with Japanese Quartz having One Year International Warranty. Our Head Quarter is in UAE, We are the direct manufacturers and retailers, there is no middle man.

 

Where is your outlet?

Yes we have an Outlet located below; 

Modern Time Middle East LLC
Showroom 04 & 05, Abdul Wahed Fikree Tower, Al Buteen,
Deira, Dubai  

What is the process of ordering?

Just click on the picture of watch you want from our website an option of select color will appear. Select the color and the option of buy now will appear click on it a form will appear fill in the requested details and complete the order.

OR 

YOU CAN CALL OUR HELPLINE OR CONTACT US ON ANY OF OUR PLATFORM SUCH AS WHATSAPP, FB MESSENGER, INSTAGRAM AND EMAIL. WE WILL GUIDE YOU THROUGH THE PROCESS OR PLACE YOUR ORDER FOR YOU.

How many days will it take the order to be delivered?

it takes 2 to 3 working days for an order to be delivered.

What is your exchange and refund policy?

We have a 30 days exchange and refund policy but the product's packaging must not be removed nor should the article be used by the customer. 

What is the process of submitting an exchange or return request?

First you have to launch your exchange or return request on jury.sveston.com

and you will be responded within 24 hours via E-mail.

You will have to bear the delivery charges in case you didn’t like the design or else, furthermore in case of any fault from our end we will refund your delivery charges.

 

What our warranty covers? 

When Timepiece is not water resistant

Defaulted timepiece received

Timepiece stops working

How to claim warranty?

You have to send your watch with warranty card through any courier service we will get it repaired and we'll deliver it back to you

Are your watches water proof or water resistance?

All our articles are water resistance.

Do you deliver outside of UAE? 

We do deliver all over the globe but due to the pandemic crisis currently we aren't delivering outside of UAE.

Can We pay online?

You can pay online through our bank account

Modern Time Middle East LLC
0592724412001
RAKBANK
AE790400000592724412001
804020101
NRAKAEAK
Al Ras Branch, P.O. BOX 1531, Dubai, UAE.